PRIVACY POLICY

We collect the information you choose to give us, including:

• Contact details such as your name, phone number, email address, and service address.
• Service details such as the issue with your garage door, whether you own or rent the home, how soon you need service, your city, and any notes you provide.
• Lead form responses you submit through our ads or websites. When you submit a form hosted by a platform like Facebook or Instagram, that platform also handles your information under its own policy.
• Communications with us, including call, text, and email records, and appointment history.
• Usage information collected automatically when you visit our websites, such as IP address, device and browser type, pages viewed, and similar analytics data.

We use the information we collect to:

• Respond to your request and schedule your service.
• Contact you about your appointment, quote, or job, and follow up about service you asked about.
• Provide, support, and improve our services.
• Send you offers, reminders, and updates, where permitted.
• Measure and improve the performance of our advertising.
• Keep records, prevent fraud, and meet our legal obligations.

When you give us your phone number, you agree that Garage Gurus and people working on our behalf may call and text you at that number about your request, your service, scheduling, and related offers, including by automated means. Consent to marketing texts is not a condition of purchasing any service. Message and data rates may apply, and message frequency varies. You can opt out of marketing texts at any time by replying STOP, and reply HELP for help. Opting out of marketing messages does not stop service-related messages about a job already scheduled.

We do not sell your personal information. We share it only:

• With service providers who help us run our business, such as scheduling, customer relationship management, communications, analytics, and payment processing vendors, who may use it only to provide services to us.
• With advertising and social media platforms, such as Meta, to deliver and measure our ads. Lead forms you complete on those platforms are also subject to the platform's own privacy policy.
• When required by law, or to protect the rights, safety, or property of Garage Gurus, our customers, or others.
• In connection with a business transfer, such as a merger or sale of assets.

Our websites use cookies and similar technologies to remember your preferences, understand how the site is used, and measure our advertising. You can control cookies through your browser settings. Some features of the site may not work properly if cookies are disabled.

We keep your information for as long as needed to provide our services, maintain business records, and meet legal, tax, and accounting requirements, after which we delete or de-identify it.

You may ask us to access, correct, or delete the personal information we hold about you, and you may opt out of marketing communications at any time. Residents of California and other states may have additional rights under applicable law, including the right to know what personal information we collect and the right to request deletion. We do not sell personal information. To make a request, contact us using the details below. We will not discriminate against you for exercising these rights.

Our services and websites are intended for adults. We do not knowingly collect personal information from children under 18.

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above. Continued use of our services after an update means you accept the revised policy.

If you have questions about this Privacy Policy or want to make a request about your information, contact us:

• Email: info@phoenixgaragegurus.com
• Phoenix metro: (602) 345-1162
• Northern California: (925) 884-7310